❓ Frequently Asked Questions
How do I access my customer page?
You will receive a personal customer link separately. This private page allows you to view and manage everything related to your services with us.
What will I see on my customer page?
Your customer page shows:
Current agreements
Upcoming agreements
Past agreements
Each agreement keeps everything organized in one place.
Where do I find my invoices?
Click on any agreement to view the invoices associated with that agreement.
What is a “Pending Approval” invoice?
A pending approval invoice means the work has been completed but is waiting for your review.
Each pending invoice includes:
A recommended price
Before and after photos of the work
The option to:
Adjust the price as you see fit
Rate the job (⭐ 1–5 stars, with 5 being the best)
Leave a comment about the work
What happens after I approve an invoice?
Once you accept the invoice, it will be marked as Invoiced and ready for payment.
How can I pay my invoice(s)?
You have a few flexible options:
Pay one invoice at a time, or
Bulk pay multiple invoices at once
Payment methods include:
Email money transfer (e-transfer)
Cash pickup, arranged with us
When do I need to pay?
Because this is a short-term agreement, it’s completely fine to wait until the agreement has ended before making payment.
What happens after payment is received?
Once payment is received:
The invoice will move to Completed
It will remain available on your customer page for future reference
Who do I contact if I need help?
If you have any questions at any point, feel free to reach out—someone will be happy to assist you.